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Terms & Conditions that protect your account

When you open an account with bomjp login, you're entering an agreement that protects both your wallet and our platform.

Account verification requiredDANA, OVO, GoPay, QRIS deposits24-hour withdrawal processing
bomjp login Terms & Conditions that protect your account
REACH OUR TEAM

How to contact us about these terms

Live support Chat with our team Monday to Friday, 09:00–21:00 WIB.
Email support Send formal requests to [email protected].
Account settings Update your contact details, language preference and communication settings directly in your account dashboard…
YOUR DATA SECURITY

How we protect your account and information

Verification process

When you open an account, we verify your identity with your phone number and payment method. Your DANA, OVO, GoPay or QRIS account name must match your bomjp login profile. This takes 5–10 minutes and happens only once.

Data storage

We store your personal data, transaction history and account activity for three years after your last login. You can request a copy of all your data at any time through our support email or live chat.

Cookie usage

We use session cookies to keep you logged in and track your gameplay within your account. Cookies expire after 30 days of inactivity. You can clear them anytime in your browser settings without losing your account.

Payment security

All deposits and withdrawals are encrypted. We never store your full card or wallet credentials; only your payment provider (DANA, OVO, GoPay or QRIS operator) holds that data.

Account closure

You can close your account permanently by submitting a request to [email protected] or via live chat. We process closures within 48 hours and archive your data for three years per law.

Dispute resolution

If you disagree with a charge or account decision, contact us immediately. We investigate withdrawal rejections, deposit failures and gameplay disputes within 72 hours of your report.

Frequently asked questions about our terms

Your account stays open but you cannot withdraw funds until verification is complete. Deposits are fine, but once you cash out, we check your identity against your payment method. It takes 5–10 minutes. Head to Account > Verification in your dashboard to finish it now.

Yes. Go to Wallet > Payment Methods and add a new DANA, OVO, GoPay or QRIS account. Once verified, you can deposit and withdraw from any method on file. Switching between them takes a few seconds at the chip row above the lobby.

We process withdrawals to DANA, OVO, GoPay and QRIS within 24 hours of your request. Most clear to your wallet in 30–60 minutes after we confirm them. Large withdrawals may need manual review; we'll email you if that happens.

We keep your account data, transactions and activity logs for three years after your last login. After that, we anonymise them. You can request all your data anytime through [email protected] or live chat, and we'll send it within 5 business days.

Yes. Email [email protected] with 'Account Deletion Request' as the subject, or use live chat. We close your account within 48 hours. All personal data is archived for three years as required by law, then erased.

We use session cookies to log you in securely and track your activity in the lobby. Cookies expire 30 days after you last log in. You can disable cookies in your browser settings; your account stays safe but you'll need to log in again each visit.

Report it immediately to [email protected] or live chat (Monday–Friday, 09:00–21:00 WIB). We investigate within 72 hours and may reverse the charge if it's fraudulent. Keep your transaction ID handy when you contact us.